
Leading with heart, serving with purpose, transforming with expertise.
About Crystal
As a seasoned HR executive with over 15 years of transformative leadership experience; I bring both strategic vision and practical wisdom to every organization I serve. My approach combines cutting-edge HR solutions with a deeply personal understanding of today's workforce challenges.
Professional Credentials
My commitment to professional excellence is reflected in my continuing education journey and diverse certifications. As a SHRM Certified Professional with multiple specialized credentials, I continue to expand my expertise while actively pursuing advanced education as an adult learner. This foundation of continuous learning demonstrates my dedication to professional growth and staying at the forefront of HR best practices.
My Story
My journey in HR leadership is intertwined with my experience as a single mother of three remarkable sons. While building my career, I mastered the art of balancing professional growth with family life – an experience that deeply influences my approach to creating practical, people-first HR solutions. Today, my oldest son serves proudly in the U.S. Navy, while my two younger sons are pursuing their college degrees.
Professional Impact
I've led transformative HR initiatives across diverse industries, from healthcare nonprofits to skilled trades companies in both blue-collar and service sectors. My technology-forward approach has consistently delivered impressive results:
Achieved 50% faster processing times through strategic HRIS implementations
Reduced administrative overhead by 35% while enhancing employee experience
Developed comprehensive veteran employment programs
Created innovative solutions for remote and hybrid workforces
Orchestrated successful M&A preparation and exit strategy execution
Areas of Expertise
Strategic HR Transformation & Service Delivery Models
HRIS Implementation & Digital HR Solutions
Talent Acquisition, Retention, Career Pathing
Predictive Index (PI) assessments and implementation
Employee Engagement & Recognition
DEI & Veteran Employment Initiatives
Benefits & Wellness Program Design
HR Compliance Audits & Policy Development
Training, Development & Mentoring
M&A Due Diligence & Integration
Community Leadership
My commitment to HR excellence extends beyond the workplace. As a former Director of College Relations and current Executive Board Member for GOSHRM (Greater Orlando Society for Human Resource Management), I'm passionate about mentoring the next generation of HR professionals. These roles allow me to combine my love for professional development with my dedication to building stronger, more inclusive workplaces.
A Personal Touch
Being bilingual and culturally aware, I bring a global perspective to my work. When I'm not transforming HR operations or mentoring emerging professionals, you'll find me exploring new cultures through travel – experiences that enhance my ability to create truly inclusive workplace solutions.
My Approach
Every business has unique needs, and I pride myself on delivering solutions that are:
Strategically sound yet practical to implement
Technology-forward while maintaining the human touch
Inclusive of diverse workforce needs
Supportive of work-life integration
Scalable for future growth
Whether you're looking to transform your HR operations, implement new technologies, or create more inclusive workplaces, I bring the same level of dedication, expertise, and practical wisdom to every project. My unique combination of professional experience, continuing education, and personal insight makes me an ideal partner for businesses ready to elevate their HR operations while keeping people at the heart of every decision.