Leading with heart, serving with purpose, transforming with expertise.

About Crystal

As a seasoned HR executive with over 15 years of transformative leadership experience; I bring both strategic vision and practical wisdom to every organization I serve. My approach combines cutting-edge HR solutions with a deeply personal understanding of today's workforce challenges.

Professional Credentials

My commitment to professional excellence is reflected in my continuing education journey and diverse certifications. As a SHRM Certified Professional with multiple specialized credentials, I continue to expand my expertise while actively pursuing advanced education as an adult learner. This foundation of continuous learning demonstrates my dedication to professional growth and staying at the forefront of HR best practices.

My Story

My journey in HR leadership is intertwined with my experience as a single mother of three remarkable sons. While building my career, I mastered the art of balancing professional growth with family life – an experience that deeply influences my approach to creating practical, people-first HR solutions. Today, my oldest son serves proudly in the U.S. Navy, while my two younger sons are pursuing their college degrees.

Professional Impact

I've led transformative HR initiatives across diverse industries, from healthcare nonprofits to skilled trades companies in both blue-collar and service sectors. My technology-forward approach has consistently delivered impressive results:

  • Achieved 50% faster processing times through strategic HRIS implementations

  • Reduced administrative overhead by 35% while enhancing employee experience

  • Developed comprehensive veteran employment programs

  • Created innovative solutions for remote and hybrid workforces

  • Orchestrated successful M&A preparation and exit strategy execution

Areas of Expertise

  • Strategic HR Transformation & Service Delivery Models

  • HRIS Implementation & Digital HR Solutions

  • Talent Acquisition, Retention, Career Pathing

  • Predictive Index (PI) assessments and implementation

  • Employee Engagement & Recognition

  • DEI & Veteran Employment Initiatives

  • Benefits & Wellness Program Design

  • HR Compliance Audits & Policy Development

  • Training, Development & Mentoring

  • M&A Due Diligence & Integration

Community Leadership

My commitment to HR excellence extends beyond the workplace. As a former Director of College Relations and current Executive Board Member for GOSHRM (Greater Orlando Society for Human Resource Management), I'm passionate about mentoring the next generation of HR professionals. These roles allow me to combine my love for professional development with my dedication to building stronger, more inclusive workplaces.

A Personal Touch

Being bilingual and culturally aware, I bring a global perspective to my work. When I'm not transforming HR operations or mentoring emerging professionals, you'll find me exploring new cultures through travel – experiences that enhance my ability to create truly inclusive workplace solutions.

My Approach

Every business has unique needs, and I pride myself on delivering solutions that are:

  • Strategically sound yet practical to implement

  • Technology-forward while maintaining the human touch

  • Inclusive of diverse workforce needs

  • Supportive of work-life integration

  • Scalable for future growth

Whether you're looking to transform your HR operations, implement new technologies, or create more inclusive workplaces, I bring the same level of dedication, expertise, and practical wisdom to every project. My unique combination of professional experience, continuing education, and personal insight makes me an ideal partner for businesses ready to elevate their HR operations while keeping people at the heart of every decision.

It all begins with an idea!